Purpose
The purpose of Walk the Wall is to review the progress of each project. During this meeting, we will identify barriers and create plans to support the projects. Walk the Wall is also time to guide the teams to adhere to the standardized improvement process and keep projects on track to achieve sustainable improvement.
Attendees
- Required: QI Coach and/or Team Leader
- Invited, but not required: Project Sponsor and Physician Leader
What to Expect
- Session are held via Zoom
- Sessions are scheduled for 1 hour and 30 minutes. The first 60 minutes are for project report out and the remaining time is reserved for collaborative discussions, as needed.
- Sessions are moderated by the Collaborative Physician Leader and QI experts
- Teams will use the A3 to present their projects to moderators and collaborative cohort peers
- Teams present one by one (5 minutes to present and 5 minutes for feedback)
- Project progress is scored on a 5 point scale. This scale helps us understand where the project is in relation to where we think it should be.
- Agenda items for the week will be determined by where you are in your project
Seek first to understand, then to be understood
Your Role as a Presenter
- Deliver the information clearly and concisely
- Utilize visuals (quality improvement templates) to tell your story
- Bring people up to speed on your project. Focus your presentation on the progress made since the last session, plans for the upcoming week, and any potential barriers you may encounter.
Your Role as an Audience Member
- Do not solve the presenters problem or redirect the project
- Ask the presenter questions that will help them, not you
- Share experiences and insight as appropriate within the program methodology
Project Progress Scale
The project progress scale helps leadership understand where the project is in relation to where it should be in the program. Each session, your project will receive a project progress score from the moderators. By the end of the program, your project should score between 3.0 and 4.0.
| Score | Criteria |
|---|---|
| 5.0 | Sustained, outstanding performance |
| 4.5 | Performance exceeding goal with data meeting SPC criteria |
| 4.0 | Performance meeting goal, with data meeting SPC criteria |
| 3.5 | Performance meeting SPC criteria for improvement, not yet at goal |
| 3.0 | Initial test cycles begun with evidence of modest improvement |
| 2.5 | Changes tested, but no measurable improvement |
| 2.0 | Key drivers and possible interventions identified |
| 1.5 | Current state assessed and root causes identified and prioritized |
| 1.0 | Measure collection in place and SMART goal articulated |
| 0.5 | Team formed, charter complete, project handoff to the team |
| 0.0 | Project identified but no project progress made |